Apparel FAQs

How much is shipping?

£4.50 and this covers regardless how many garments are within your order.

Orders over £35.00 are given free delivery.

What are the production and shipping times?

The production process is fully automated and starts in the seconds after the order has been placed by your customer. This means that almost all orders will leave our UK factories next working day.

However, we feel it's best to under promise and over deliver.

So, we recommend allowing up to 3 working days for production and the following amount of time for delivery: UK 3 - 5 days, EU 5 - 10, International 10 - 20.

What Shipping do you offer?

We only offer UK Standard Royal Mail as a shipping option as it allows us to have a lower carbon footprint and prevents unnecessary miles being captured within the supply chain. 

What happens if an item is damged in the post?

If an item is damaged in the post, send a photo to hello@teemill.com with an order number and pictures of the damaged item. We will ask you to return the damaged item so that we can inspect it and then Remill it, and send a replacement free of charge. 

What are your commitments to the environment and sustainability?

Please visit our sustainability page.

Menu > About Us > Sustainability. 

How should I care for my products - What wash care instructions should I follow?

We recommend a cool wash at 30 and hang drying products, to ensure print and product quality and longevity.

Our products are not suitable for high temperature washing, tumble drying, bleaching or dry-cleaning. Avoid ironing straight onto the printed designs. These methods can cause unwanted shrinkage, the inks to fade, or the prints to crack, flake or peel.

What is Remill?

Remill is a technology and service designed to keep good material in use and flowing. Some people use it as an example of circular economy design in action. Material is recovered and remanufactured into new products.

By creating new products from old ones, the loop is closed and waste is designed out.

When items wear out, scan the QR code on the label to send them back. 

You can also send back any 100% cotton items from your wardrobe to us, from any brand at remillfibre.com (excluding denim and underwear) and we will remake it into new clothing.

Can I return items?

Unfortunately unless the item is damaged we do not accept returns. This is due to each item of clothing being manufactured just for you and is classed as a custom order.